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Alcatel 3L 2020 5029E

5029E


Supported operations


Drivers


Connection

  • All drivers should be installed before connection.
  • You dont need to perform connect and disconnect operation every time you make an operation with handset. Connection should be done once before doing any operations with handset. After all operations with hansdset are complete, disconnect.
  • The phone battery should be charged on 40 percent or more before performing any operation on it! In case battery uncharges during work process, the phone wont switch on and charge battery. In this case you will have to disassemble the phone, take out internal battery and charge it with external charger.
  • Use usb ports placed on the backside of PC to connect to the phone
  • Do not connect or disconnect other USB cables into the PC during performing operation with the phone
  • Dont use USB HUBs, long or very thin USB cables.
  • In case 'Read flash failed' or 'Write flash failed' error appears in the log, try to change the PC or reinstall drivers

Connection Cable: micro usb

To connect to the handset do the following steps:

  1. Go to 'direct services' Tab
  2. Choose your handset model in the combobox at the upper left side of the window
  3. If the phone is connected to the pc - disconnect it.
  4. Switch off the phone
  5. Push Connect button in the application form
  6. Connect cable to the phone. The battery should be charged

To disconnect the handset do the following steps:

  1. Click on 'Disconnect' button
  2. Disconnect the cable from the handset.
Never unplug cable until ongoing operations are finished. This can lead to bricking your phone.


Get Info

If you need to print the information about connected phone once more, you can click on Get Info button. This operation is read only and doesnt change anything inside of the phone.
The following information is printed:
  • Imei numbers
  • Provider Id
  • Simlock information
  • Frp information
  • Firmware version
  • Android version
  • Firmware compilation date time


Unlock

Before changing any data in the handset flash memory, EasyBox Mtk dumps all security partitions into the file in the 'backups' folder. You always can restore lock data by flashing the security backup file back to the handset.

To unlock the handset do the following steps:

  1. Connect to the phone
  2. Click on the Unlock button
  3. Wait until 'Phone successfully unlocked' appears in the log
  4. Disconnect the phone


Flash firmware

Supported provider ids

2B5CBS11 2BAVEC11 2BAVGT11 2BCIJM11 2BOFCO11 2BOFUS11 2BRGDO11 2BTGMX11 2BTLMX11 2C5CBS11 2CAVEC11 2CAVGT11 2CCIJM11 2COFCO11 2COFUS11 2CRGDO11 2CTGMX11 2CTLMX11

You can find your phone Provider Id in logs during connection or 'get info' operation.
Example: 5029E-2B5CBS11
Also you can find the CU on the back side of the handset above imei numbers.

  • Flash firmware process erases FRP and USERDATA partitions. All user data will be lost. Please save all important data from the phones internal memory to safe place before doing flash firmware.
  • You can flash firmware for different providers but this can lead to bricking your phone. You can always return to the original firmware.

To flash firmware on the handset do the following steps:

  1. Download firmware from download area
  2. Connect to the phone
  3. Click on the ... button under the Flash tag
  4. Select *.sbf file in the firmware folder
    5. If you have a scatter firmware, change extention filter in the Open Firmware Dialog to "*sca" and select scatter file. We dont provide firmware in scatter format but you can find it in the internet.
  5. Click on the 'Firmware' button in the 'Flash' section
  6. Wait untill firmware download process finishes
  7. Disconnect the phone
  8. Switch on the phone and wait until it bootes. The boot process after firmware download can last up to 40 minutes. Please be patient


Factory Reset

To make factory reset do the following steps

  1. Connect to the phone
  2. Press 'Factory reset' button
  3. Disconnect the phone
  4. Switch on the handest and wait until initializing process is finished


Reset FRP

To reset FRP do the following steps
  1. Connect to the phone
  2. Press 'Reset frp' button
  3. Wait until 'FRP Resetting complete' appears in the log
  4. Disconnect the phone


Dump security

Dump security operation is helpful when you want to backup security data before unlocking the phone

To dump security area do the following steps
  1. Connect to the phone
  2. Press 'Dump security' button and select the name for the file to save
  3. Wait until 'Dump security success' appears in the log
  4. Disconnect the phone


Flash security

Flash security operation can be helpful when you want to restore simlock of the unlocked handset

To flash security area do the following steps

  1. Connect to the phone
  2. Click on the ... button under the Flash tag
  3. Select *.sbf file with security backup
  4. Press "Security" button in the 'Flash' section
  5. Wait until 'Flashing security success' appears in the log
  6. Disconnect the phone


Repair provider id

You need to repair provider id if you reflash the handset to the firmware of the relevant model. For example 5060D to 5060K

Before changing any data in the handset flash memory, EasyBox Mtk dumps all product info partition into the file in the 'backups' folder. You always can restore provider id by flashing this backup file back to the handset.

To repair provider id do the following steps

  1. Connect to the phone
  2. Change probider id value to the value you want at the right bottom side of the window
  3. Press "Repair Provider id" button
  4. Wait until 'IMEI successfully repaired' appears in the log
  5. Disconnect the phone


Flash product info

You can flash product info back to restore original Provider Id

To flash product info do the following steps

  1. Connect to the phone
  2. Click on the ... button under the Flash tag
  3. Select *.sbf file with product info backup
  4. Press "Product info" button in the 'Flash' section
  5. Wait until 'Flashing product info success' appears in the log
  6. Disconnect the phone